All buildings and all companies are different - and that's why our cleaning services, LCS based in Northampton, are designed to meet with the specific requirements of YOUR business.
From our free initial survey, all areas are carefully measured with the room usage taken into account. Using this information and utilising the very latest computer programme, we can produce a comprehensive report which will show only the areas and tasks that are required.
There's no guesswork involved - so you get exactly what you pay for.
From our analysis we will then advise you if your current supplier is offering you value for money, or not, as the case may be.
As a result of our accurate survey we have saved one client £600 per week! And we've advised another that he was vastly under-resourced and the contractor could not deliver the service as proposed.
It is impossible to guess accurately and to take into account the frequency that rooms are used.
That's why at LCS in Northamptonshire we will only propose for work we can fully support.
So how was your quote put together - with great accuracy, or guesswork?
Do you change your contractor frequently?
There are many reasons for changing your cleaning supplier but how do you know that the incoming company are all that they claim to be?
Here's an example of what can go wrong ...
Company A was constantly contacted by sales teams promising to undercut the current cleaning service provider. The company took up several of the offers, and significantly reduced the cost and made a great saving.
But at a price!
To save the customer money, the new cleaning contractor reduced the scope of the service without telling the customer - reducing cleaning times and rates of pay.
As a result the promised delivery never occurred due to a high staff turnover with too many unrealistic expectations. There were complaints from Company A's staff, and all in all it caused quire a headache for the management.
OK, so over a period of 4 years the customers cleaning bill had almost halved.
But - whilst the customer was indeed saving money the decline of the service was inevitable. The work scheduled would have been impossible for the average person to carry out.
In other words, it all ended in tears.
So how would LCS do it differently?
After our accurate survey and careful analysis of employment in the area, LCS offered the potential client a solution.
For a start, it was clear that more time was required for daily cleaning and this was supported with a range of periodical cleaning tasks in key areas.
Rates of pay were poor in an area of low unemployment, with poor transport links. LCS rates of pay reflected the requirement for the area.
Simple communication devices were installed to enable the client to advise the cleaning team of any issues.
From the day our plan was implemented, all the issues previously experienced stopped overnight.
We at LCS in Northampton think and act just like your own site services department. So you get all the benefits of an in-house team without having to break the bank or commit huge amounts of time and human resources.
Here's our customer Service and Area Charter for you:-
- Your cleaning and hygiene services will always be locally managed and carried out by local operatives which means you'll have optimum attendance and timekeeping rates so that your services are fully cost effective.
- Should any problems arise due to late arrival or absence, we'll provide additional staff or work overtime for you at no extra cost, to ensure your premises are cleaned to the high standards you expect at all times.
- Our staff are all permanently employed and paid at above the national minimum wage, which enables us to provide you with the very highest quality operatives and supervisors so you can concentrate on your business, making sales and building profits.
- We will only ever use the most robust and proven industrial and commercial cleaning equipment for you, including vacuum cleaners with double and triple filtering systems, which means your premises will always be cleaned to the optimum level, keeping your staff healthy and your customers happy.
- We will NEVER guess or estimate your cleaning requirements. In order to properly serve you will take full details of your working environment and conditions, together with complete and accurate measurements of your premises so that you can get a precise proposal of your investment and so budget with confidence.
LCS would welcome the opportunity to work with you as part of your team.
For further information or a free consultation please call us Free on 0800 542 4791. |
